E-commerce Executive

  • Full Time
  • Gurugram
  • Applications have closed

Maestro Interiors & SMR Securities

Job Title: E-commerce Executive
Company: Maestro Interiors & SMR Securities
Location: Gurugram, Haryana
Stipend:  ₹2.0 – ₹2.4 LPA + huge incentives

Responsibilities:

  • Product Management:
    • Manage the online catalog, including product listings, descriptions, images, and pricing updates across various e-commerce platforms (Amazon, Flipkart, etc.).
    • Ensure accurate and up-to-date information for all products listed online.
  • Order Processing:
    • Monitor and manage customer orders, ensuring timely processing and dispatch.
    • Coordinate with the warehouse/logistics team to ensure smooth delivery of orders.
  • Platform Management:
    • Optimize product listings using SEO techniques to enhance visibility and ranking.
    • Manage campaigns, promotions, and discount strategies across platforms.
    • Handle customer queries, reviews, and complaints to maintain high customer satisfaction.
  • Analytics and Reporting:
    • Track and analyze sales performance metrics and generate periodic reports.
    • Identify trends and insights to improve sales strategies and platform performance.
  • Inventory Management:
    • Monitor stock levels and coordinate with procurement teams to avoid stock-outs or overstocking.
    • Ensure accurate inventory updates across platforms.
  • Vendor & Partner Liaison:
    • Communicate with platform account managers to resolve issues and maximize sales opportunities.